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  • Zero to Hero

  • May 9, 2016

    Appending a Long Area Text Field With Process Builder

    One of the things I love about Process Builder is that you don’t need to know code to configure a solution that once required Apex. Because Process Builder is built with Flow as the chassis, you can do a lot of cool stuff with it and not know how to write a single line of…

    Admin Basics
  • May 2, 2016

    Don’t Leave Money on the Table – Negotiate Your Salary

    $3,726,400. That’s a lot of money – and the amount that you could be earning over the course of your working life as a Salesforce Professional in Denver. If you’ve ever thought that becoming a millionaire was unattainable, you thought wrong. Over the course of your working life, multiple millions of dollars will pass through your…

    Business & Career
  • April 25, 2016

    Is Your Salesforce Org Ready for Lightning Experience?

    Over the last few weeks, I’ve seen a lot of questions on the Success Community wondering if it would be wise to switch over to Lightning Experience given the org’s configuration and the missing features of LEX. I’ve written a guest post, featured on the Salesforce Admins blog (formerly ButtonClick Admin) today about this very topic.…

    Lightning Experience
  • April 18, 2016

    Building Better Field History Tracking

    Salesforce field history tracking is a great built in feature, but doesn’t always meet the requirements of the business and can be cumbersome when trying to report on the historical data. Administrators struggle specifically with Opportunity field history reporting. Determining stage duration, how an Opportunity moves through the pipeline and related changes to the Opportunity…

    Admin Basics
  • April 11, 2016

    ORIGINS: The Story of Shivanath Devinarayanan

    I got my very first computer when I was in the 6th grade and it was love at first sight. With lights shining bright and my heart skipping a beat, it was a scene right out of a movie! Granted all I did was play games on it, but nevertheless it fascinated me right from…

    Origins
  • April 4, 2016

    Customizing Salesforce’s Lightning Experience

    Over the last few weeks, I’ve been using Lightning Experience exclusively in my companies production org and have had several clients asking to trial it in their own orgs. I have to say, I’m actually really enjoying the experience, but getting Lightning Experience up and running is a little more involved than just flipping a switch.…

    Lightning Experience
  • March 21, 2016

    Salesforce Security Part 2 – System Security

    PREFACE: This post is part of the Zero to Hero series. While most Admins struggle with the concepts of record access in Salesforce, many companies, and Admins grossly overlook Salesforce org security settings. Perhaps Admins don’t realize that there are some security features, and settings that can be enabled, or the business decides that some…

    Zero to Hero
  • March 16, 2016

    Psych 101 for Admins: How to Drive User Adoption Using Behavioral Science Techniques

    One of my favorite presentations to share is this one right here! Salesforce Administrators struggle with user adoption, and when asked how to increase adoption by management, we tend to be at a loss for words. While it sometimes feels like a black hole of despair, user adoption is simply behavior modification. So, how do…

    Adoption, Video
  • March 14, 2016

    Salesforce Security Part 1 – Record Access

    PREFACE: This post is part of the Zero to Hero series. One of the largest and most important topics of Salesforce tends to also be one of the more confusing and daunting topics – Salesforce Security. There are multiple elements to Salesforce security from user setup and record access to login access and org policies. Each of…

    Zero to Hero
  • March 7, 2016

    Everything You Need to Know About the New Salesforce Lightning Editions

    When Salesforce launched its all new Lightning Experience last year, it was big news. I’m sure that, like me, you’re a little anxious to give up the Classic user interface, but I’m finding Lightning to be an excellent experience so far, and it’s only getting better. With 90,000 customers already leveraging the Lightning Experience, it’s popular…

    Releases
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