PREFACE: This post is part of the Zero to Hero series. While most Admins struggle with the concepts of record access in Salesforce, many companies, and Admins grossly overlook Salesforce org security settings. Perhaps Admins don’t realize that there are some security features, and settings that can be enabled, or the business decides that some […]Read more "Salesforce Security Part 2 – System Security"
One of my favorite presentations to share is this one right here! Salesforce Administrators struggle with user adoption, and when asked how to increase adoption by management, we tend to be at a loss for words. While it sometimes feels like a black hole of despair, user adoption is simply behavior modification. So, how do […]Read more "Psych 101 for Admins: How to Drive User Adoption Using Behavioral Science Techniques"
PREFACE: This post is part of the Zero to Hero series. One of the largest and most important topics of Salesforce tends to also be one of the more confusing and daunting topics – Salesforce Security. There are multiple elements to Salesforce security from user setup and record access to login access and org policies. Each of […]Read more "Salesforce Security Part 1 – Record Access"
When Salesforce launched its all new Lightning Experience last year, it was big news. I’m sure that, like me, you’re a little anxious to give up the Classic user interface, but I’m finding Lightning to be an excellent experience so far, and it’s only getting better. With 90,000 customers already leveraging the Lightning Experience, it’s popular […]Read more "Everything You Need to Know About the New Salesforce Lightning Editions"
You may not know this, but Salesforce offers a plethora of free content to Admins all the time. Between webinars, official Salesforce Community groups and documentation, there’s always a set of resources available to customers with the goal of making each of us successful. A new program recently launched called Achieve More. It’s aimed at helping […]Read more "Achieve More With Salesforce"
My name is Davina Hanchuck, and I live in Crystal Beach, FL. I first logged in and fell in love with Salesforce in 2007. I have spent most all of my Salesforce career as a Salesforce Administrator. A little over six months ago, I was approached by a company who had been struggling with their […]Read more "So You Want My Job: Salesforce Administrator"
Over the course of time, certain features fall out of favor or become obsolete to a point that they become useless. I’m discovering this to be true in our beloved Salesforce as well. With every new Salesforce org I setup, there’s a checklist of features that should be enabled, or disabled based on “best practices” […]Read more "Salesforce’s Most Useless Features"