Salesforce Chatter has come a long way from its debut in 2009 when it drove the “Social Enterprise” tagline for all of Salesforce. From the beginning, Salesforce customers have either loved it or hated it. But Chatter has grown up and has become a well-integrated application which has proven to have business value and deserves another look. Salesforce […]Read more "It’s Time to Reevaluate Salesforce Chatter"
Chatter recently celebrated it’s 2nd birthday and around that same timeframe, I “turned it on” so to speak in my organization. The reviews has been mixed, and the feedback not so glowing from some. However, I think that we all know that the Social Enterprise is here to stay. So, how do you make a […]Read more "Calculating ROI on the Social Enterprise"