Relationships. One would think that building a great relationship structure in Salesforce’s Financial Services Cloud would be less complex than maintaining relationships in person, but often it is not. Relationships in FSC require a bit of trial and error, defined business processes, and some patience. Having completed a dozen FSC implementations as of this writing, […]Read more "Relationships in Financial Services Cloud: Clients and Households"
One of the best things about being a consultant is that I get to play with new Salesforce functionality that I wouldn’t otherwise be able to experience. As Salesforce continues to expand its reach with more vertical market solutions, an entirely new series of Salesforce functionality enters the community. Today, that’s Financial Services Cloud. Financial […]Read more "Getting Started with Financial Services Cloud"