Chatter recently celebrated it’s 2nd birthday and around that same timeframe, I “turned it on” so to speak in my organization. The reviews has been mixed, and the feedback not so glowing from some. However, I think that we all know that the Social Enterprise is here to stay. So, how do you make a business case for an internal social platform like Chatter? Perhaps this infographic will help!
Published by Brent Downey
Brent is a passionate Salesforce advocate with a desire to help Salesforce professionals become exceptional in their careers. Brent is a member of the Salesforce MVP Hall of Fame and works as a Director of Delivery and Senior Engagement Manager at ShellBlack.com. View all posts by Brent Downey
3 thoughts on “ Calculating ROI on the Social Enterprise ”
I found this post very helpful. I’m putting together a pilot project at work using Yammr Premium Groups and I’ll need to find ways to demonstrate value.
Let me know what you come up with!
Reblogged this on Sutoprise Avenue, A SutoCom Source.