Being a Salesforce Administrator is a hot position to be in right now! In most markets, there are more positions than there are people to fill them. So, you have the pick of the litter when it comes to jobs. Knowing when to make a switch can sometimes be a difficult decision. Hopefully these three reasons to find a new job will make your decision making process a little easier.
In the beginning, you probably found your position to be exciting; learning about a whole new organization, making changes or even implementing the system. There was plenty of work to be had and you executed well. It was even fun and you couldn’t see yourself in a new position. This is something I call “new job euphoria.” But now, several years later, you are finding that there are perhaps little to no projects or the projects that you are working are entry-level.
Boredom is a good indicator that you need a new challenge and if your company isn’t going to give it to you then perhaps it is time to look for something new.
A Lack of Salesforce Investment
Salesforce itself is a huge investment for most organizations but those that truly see the value pour money not just into the cost of licenses, but also into AppExchange packages, growing the Salesforce team and engaging with the local community. When companies are not making these investments, there is trouble. Perhaps the company was naive in thinking that Salesforce would run itself or not cost anything above and beyond the licensing and an administrator. Now that there are additional costs being requested at the name of process improvement, they balk at the expenditure.
If this is the case, it is probably time to find a new company. One of the organizations I worked for was like this and it was very frustrating because it showed me that they were not confident enough in my knowledge, or in their strategic direction to invest more into the Salesforce platform. In fact, I recall having several discussions with leaders to determine if Salesforce was even going to be renewed. The lack of dedication told me that I didn’t belong. Instead, I moved to a company that fully embraced Salesforce and saw it as a business critical application. My job satisfaction has grown exponentially as a result.
While this article is older, it perfectly describes why an investment in Salesforce is necessary. Sound familiar?
No One Cares
I was giving a “State of Salesforce” presentation to a team of executives. My goal was to show them the current state of the system, where we could improve our usage and help them to understand that the adoption issues we were facing were due to their lack of engagement. When I explained that there was a region that had particularly low adoption scores, I was told by their managing executive that he was not going to force them to use it; that he didn’t care too much if they decided not to use it. Whoa! That was not what I was expecting to hear.
In another example, several years after we deployed Salesforce I was speaking with some sales reps at a sales conference and asked if they were excited for the next day’s Salesforce training. They said (and notice the quotes) “we have the guillotine ready for you!” While I didn’t take that as a literal death threat, it told me that no one really cared about Salesforce. I then began to think “why am I investing so much time and energy into something that no one cares succeeds?”
There are a number of reasons to look for a new position but if you are experiencing any of these three, you may need to seriously consider looking for something new. As I mentioned at the beginning of the post, there are terrific opportunities just waiting to be had and if you are being sought after by recruiters, take this opportunity to leverage your network and expertise to find something you will love!
What are some other Salesforce related reasons why you would leave a company?
Photo Credit: HYPER via Flickr
5 thoughts on “ Calling it Quits: When It’s Time to Find a New Job ”
Good post Brent! I’d also think that improper use or misuse would be frustrating to admins. If the company uses it to accomplish workaround solutions and never taps into its core strengths, I’d be frustrated for sure.
This goes along with your point on lack of investment: if your company makes zero investment in training, might indicate that they want all the benefits w/o any necessary sacrifices to get them there. Unless you can acquire all your knowledge for free, this is an indicator that you’re not set up to succeed. That’s a tough context to thrive in.
Thanks Josh! Having worked in this context in the past, I can attest to the frustration!
It was all three that made me leave my last company and work solely in Salesforce for the first time.
I remember trying to get sales managers interested in what their staff were putting into the system and constantly being frustrated at their ambivalence. There was also a company-wide reluctance to invest in external, cloud-based software, preferring instead to try and build everything in-house.
When I came to interviewing for a new job I made sure I covered the three issues above. I wanted to make sure senior management were fully invested in Salesforce, that there would be budget for new apps where appropriate, and that I would have a varied role that included business analysis rather than simple “doing as told” administration.
I’m happy to say I’m now much better off in my new organisation than my last!
Thanks for your comment Peter. I did the same thing as you when looking for a new position. I wanted my new company to be fully vested in making Salesforce work come hell or high water. Congratulations on finding a position you love!
Thanks for sharing Brent and good to know that salesforce “admin” is hot in the market now, at least in US. Hopefully, one day it will take off in Asia.