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3 Tools to Improve User Adoption
User adoption is key to the success of any new program, including a CRM such as Salesforce.com. As I wrap up the last part of the Sales Cloud implementation with my organization, I am noticing quite a bit of grumbling from the troops on the front line which cover a whole range of topics. Thankfully,…
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HELP! (Supporting Your Salesforce Users)
User adoption is a huge issue for many organizations and the key to proving Salesforce ROI. Having an available support system for your users is a very necessary structure to put into place.Without it, users will be unable to ask questions, provide feedback and use the tool successfully, reducing the chances of adoption. Many Salesforce…
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Welcome to Admin Hero
Hello Salesforce Admins! I have been a Salesforce Administrator for several years now, and if you are like me, you have searched for Salesforce best practices, tips and tricks, how-toes, opinions and more in order to be an effective and successful admin. This is why I am writing this blog. I am not pretending to know…
Admin Hero 