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A Methodology for Documenting Process (and Crushing the Fear!)
A guest post by Melissa VanDyke. We all know those three little words that every #AwesomeAdmin loves to hear: “Is it possible…?” This moment is always exciting for us (we want to help!), but it is always a little scary too. When anything and everything is possible (and as #AwesomeAdmins we know this to be…
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How to Document Your Salesforce Instance
Recently, I started thinking about how well I am caring for my Company’s Salesforce instance and what areas need improvement. There was one thing that stuck out like a sore thumb. Documentation. I realized that all of my hard work could be washed away by someone else because there is no reference of how to…
Admin Hero 