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Creating a Change Management Process: Part 2
In Part 1 of this two-part series, we looked at what change management is, why it’s important and how to create a change request form in Salesforce. In Part 2, we look at how to overcome the challenges associated with a process change, why you should consider creating a scheduled release and how to use…
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Creating a Change Management Process: Part 1
If I had to guess, your inbox is cluttered with emails from users asking for changes to Salesforce. Also, your desk is covered in sticky notes with the same content. More than likely, you also have a paper and digital notebook full of requests from users. Total disorganization and no way to prioritize. It’s ironic that…
Admin Hero 