Some starts burn brighter than others. The reason stars shine at all is because they are continually imploding on themselves causing high rates of friction which creates light. I guess society didn’t realize this when we began calling people stars. People imploding would be cause for concern and result in quite a mess! Either way, […]Read more "How to Clone Your Power Users"
Corporate systems are drab and boring. Why is it we spend our entire day using these applications and no one has ever thought to create a personality for the application? What user likes seeing the dreaded red error messages in Salesforce? Who likes to be told they are wrong with a short, terse message?! It […]Read more "Using Humor to Drive Adoption"
In Deploying Salesforce for Outlook: What I Learned I discuss the tactics used to deploy the application to my organization as we launched Salesforce. Nearly two years since we launched, and a year after the original post, I thought it would be good to expand on the original and provide some cautionary tales for those […]Read more "Deploying Salesforce for Outlook: What I Learned – Part 2"
Recently, I started thinking about how well I am caring for my Company’s Salesforce instance and what areas need improvement. There was one thing that stuck out like a sore thumb. Documentation. I realized that all of my hard work could be washed away by someone else because there is no reference of how to […]Read more "How to Document Your Salesforce Instance"
If you have been struggling to find a way to prevent duplicate products, then this post is for you! When this request came to me from a manager in my organization, I really struggled with how to make this work. But, thanks to some smart people who helped me out, we managed to come up […]Read more "Preventing Duplicate Opportunity Products"
If career growth is on your radar, you need to look at becoming a Salesforce developer! According to Hire On-Demand, demand for talent with Salesforce knowledge has grown 159% since 2008 and the need for developer talent increased 90% last year! Those are big numbers! Administrators are uniquely positioned to fill this need. Aside from […]Read more "Learn Some Code – Becoming a Well Rounded Admin: Part 5"
It is no secret to most of my friends that I have a love affair with Google Chrome! It seems that most Salesforce Administrators and developer share my love of this browser because of its speed, ease of use, and some ways to personalize it. There are also a lot of productivity features which help […]Read more "Getting the Most out of Google Chrome"
Salesforce has an amazing user community! Personally, it is one of the main reasons that I love working with the platform. Never have I participated in or been a part of such a knowledgeable, passionate community of users. But how can you leverage the community to your benefit? Get involved! Choose one or multiple channels […]Read more "Community – Becoming a Well Rounded Admin: Part 4"
Choose Your Own Adventure books where hugely popular with the children of my generation. I couldn’t wait to get to the school library to check out the next book in the series! Readers were able to alter the outcome of the main character by making decisions throughout the book. Oddly, these books are much like […]Read more "Expand Your Role – Becoming a Well Rounded Admin: Part 3"
Today, we continue the Becoming a Well Rounded Admin series with a conversation on certification. I have heard some people say that certification is unnecessary; a waste of time and money. They aren’t wrong. Certification does involve a decent chunk of change and it isn’t necessary to be a good administrator. But who wants to […]Read more "Certification – Becoming a Well Rounded Admin: Part 2"