Topic
Admin Foundations
Start here: objects, fields, page layouts, user setup, and how Salesforce actually works under the hood.
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Trusting Your Data When It Isn’t Trustworthy
“I can’t trust the data in Salesforce.” This is a statement that every Administrator has heard at least once. With…
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A Primer on Salesforce Fields and Relationships
PREFACE: This post is part of the Zero to Hero series. The configuration possibilities in Salesforce are endless thanks to…
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Creating Custom Objects in Salesforce
PREFACE: This post is part of the Zero to Hero series. Salesforce terminology can sometimes be confusing (or seem confusing…
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Hands-On With Page Layouts and Record Types
PREFACE: This post is part of the Zero to Hero series. Making your way through Salesforce workbooks and tutorials are…
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Navigating the Salesforce User Interface
PREFACE: This post is part of the Zero to Hero series. Our last two Zero to Hero posts have focused…
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Force.com Platform Basics
PREFACE: This post is part of the Zero to Hero series. In the last post, we looked at how Salesforce…
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Overcoming End User Solutioning
Every administrator experiences it. Users coming to your desk, sending emails or calling you on the phone asking for a new…
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Understanding Salesforce as a Database
PREFACE: This post is part of the Zero to Hero series. “Wait a second, databases? I thought we were going…
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Salesforce Data Exports You Probably Aren’t Doing
Believe it or not, there are recommended lengths of time that we should all be retaining important financial data. For…
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Managing Competitors in Salesforce
Tracking competitors in Salesforce? I thought CRM was for tracking customers! Well, in fact your CRM is the perfect place…
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