User adoption is a huge issue for many organizations and the key to proving Salesforce ROI. Having an available support system for your users is a very necessary structure to put into place.Without it, users will be unable to ask questions, provide feedback and use the tool successfully, reducing the chances of adoption. Many Salesforce […]Read more "HELP! (Supporting Your Salesforce Users)"
Many of us know the story of the Tower of Babel, but if you don’t here is a quick recap: All of the people in the land gathered to one place and decided to build a large tower in order to make themselves known. But the Lord saw what the people were doing and decided […]Read more "Tower of Babel and the Translation Workbench"
Hello Salesforce Admins! I have been a Salesforce Administrator for several years now, and if you are like me, you have searched for Salesforce best practices, tips and tricks, how-toes, opinions and more in order to be an effective and successful admin. This is why I am writing this blog. I am not pretending to know […]Read more "Welcome to Admin Hero"