Dreamforce is right around the corner which means that you, as a manager, need to decide if your administrator should attend or not. We all know that budgets are tight and conferences like Dreamforce seem to get canned. I get it. I really do. But I firmly believe that your administrator needs to attend regardless – […]Read more "Why You Can’t Afford NOT to Send Your Administrator to Dreamforce"
There is nothing more maddening than to complete a configuration project, ensure that it is fine tuned and fully operational and then realizing that your creation still has to be moved to production. What a let down! The great thing is that Salesforce has a way to transfer all of that meta data into another […]Read more "Saving Time With Change Sets"
One of the things that I love most about Salesforce is the Community. Over the course of my Salesforce career, I have learned more from the community than from Salesforce itself which is why I highlight user groups in many of the Admin Hero posts. Today, I am starting a new series titled Origins where […]Read more "Origins: The Story of Leyna Hoffer"
I’ll be honest – the role hierarchy confused the heck out of me when I was a new administrator. Understanding the concept and it’s use was difficult, but it is a vital part of your overall data security model. All Administrators need to become familiar with the function of roles and how to build a […]Read more "How to Build a Rock Solid Role Hierarchy"
We all know that marketers use a large amount of behavioral science and psychology to craft and deliver their messages which, they hope, will drive behavior (i.e.: make a purchase). Designers are now leveraging these findings in a design philosophy called “persuasive design” as a way of influencing consumer behavior. But could it be applied to […]Read more "Applying The Concepts of Persuasive Design"
Being a Salesforce Administrator is a hot position to be in right now! In most markets, there are more positions than there are people to fill them. So, you have the pick of the litter when it comes to jobs. Knowing when to make a switch can sometimes be a difficult decision. Hopefully these three […]Read more "Calling it Quits: When It’s Time to Find a New Job"
Large scale criminal hacking has grown at an exponential pace. Within the last few months, Target has been in the spotlight for the hacking of their payment systems where 70-90 million shoppers’ personal information, including credit card data, was stolen. Because we are living in a digital world, it is important to keep in mind […]Read more "Keeping Your Salesforce Data Safe: User Identity Confirmation Basics"