Chatter recently celebrated it’s 2nd birthday and around that same timeframe, I “turned it on” so to speak in my organization. The reviews has been mixed, and the feedback not so glowing from some. However, I think that we all know that the Social Enterprise is here to stay. So, how do you make a business case for an internal social platform like Chatter? Perhaps this infographic will help!

http://visual.ly/how-calculate-roi-enterprise-20

Published by Brent Downey

Brent is a passionate Salesforce advocate with a desire to help Salesforce professionals become exceptional in their careers. Brent is a member of the Salesforce MVP Hall of Fame and works as a Director of Delivery and Senior Engagement Manager at ShellBlack.com.

3 thoughts on “ Calculating ROI on the Social Enterprise ”

  1. I found this post very helpful. I’m putting together a pilot project at work using Yammr Premium Groups and I’ll need to find ways to demonstrate value.

    Like

    Reply

Leave a Reply

Fill in your details below or click an icon to log in:

Gravatar
WordPress.com Logo

You are commenting using your WordPress.com account. ( Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. ( Log Out /  Change )

Cancel

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.